We’re expanding our Xfinity 10G Network in a major way in 2024

In 2023, Comcast invested more than $100M to reach new communities around southeast Texas. We aren’t stopping. We are working to bring the Xfinity 10G Network to more of our friendly neighbors in Texas. 

What to expect.

NOTIFICATION

Before our teams begins construction, we will provide you with a notification that includes when we will need to access the utility easement on your property, what to expect during construction and how to protect your property and pets.  We also provide you with our local business partner’s contact information.

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MARK UTILITIES

State law requires the marking of lines before digging can occur in public utility easements. You will notice different color markings and flags that will pop-up in your community. Please don’t remove the markings; doing so may delay construction or pose a safety risk to our crews and the community.

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FIBER INSTALL

Our local teams take the utmost care and respect for the communities we serve and expand into. We use state-of-the-art equipment to install fiber lines with the least amount of disruption. Our teams are ready to respond to your feedback. 

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RESTORATION

Yes, construction can be messy, and it can take time. But our teams are committed to making sure construction areas are restored to at least as good of a condition as we found it.

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CONNECT TO THE
XFINITY 10G NETWORK

Once construction is complete, your home and business will have access the new Xfinity 10G Network. Learn more about the latest service plans and offers here.

What are public utility easements?

Utility easements are one of the most common types of easements for private property, which generally allow public utility companies access to the property for the purpose of installing, repairing and maintaining utility equipment. These include: overhead electric, telephone and television lines, underground electric, water, sewer, telephone, and cable lines. They exist because it’s significantly more efficient for utility companies to run lines in straight lines through neighborhoods rather than around individual parcels of land. Watch the video below to see how crews utilize utility easements. 

Kingwood

Heads up, Kingwood! 👋 We’re currently building the Xfinity 10G Network.

March 29, 2023 | Comcast Texas officially started construction in Kingwood back in January. Construction in Kingwood will be completed in phases. Our crews continue their work in Bear Branch, Elm Grove, Forest Cove, Kings Manor, Kings Mill, Mills Branch, Riverchase, Sherwood Trails and Woodstream neighborhoods. Over the course of this year, they’ll be building a next-generation network to bring Xfinity services to all of Kingwood. What does that mean? You’ll likely see us in your neighborhood in the months to come. How will you know it’s us? You’ll notice orange flags and paint by Texas811. You’ll also likely find materials from us in your mailbox or on your doorstep.

We’ll continue to update this website as we gather more information on a specific timeline. Availability to sign up for and access services will depend on completion. Our team will work with residents to keep them informed.

For questions or concerns about construction work being performed in Kingwood, please contact our business partner – The Aspen Company via email.

If there are any damages to your property in Kingwood, please contact our business partner –
The Aspen Company via email.

You can expect a response from The Aspen Company within two business days.
You can also contact them directly at 281-578-1000.

Kingwood is one of many communities we plan to call home. Residents and business owners in Kingwood will have access to the full suite of Xfinity products and Comcast Business services.

Pinehurst

We’ve started construction on Pinehurst’s new Xfinity 10G Network.

Over the course of this year, they’ll be building a next-generation network to bring Xfinity services to all of Pinehurst. What does that mean? You’ll likely see us in your neighborhood in the months to come. How will you know it’s us? You’ll notice orange flags and paint by Texas811. You’ll also likely find materials from us in your mailbox or on your doorstep.

We’ll continue to update this website as we gather more information on a specific timeline. Availability to sign up for and access services will depend on completion. Our team will work with residents to keep them informed.

For questions or concerns about construction work being performed in Pinehurst, please contact our business partner – American Communication Construction via email.

If there are any damages to your property in Pinehurst, please contact our business partner –
American Communication Construction via email.

Hempstead & Prairie View

Get ready, Hempstead and Prairie View. We’re working on the plans to bring the Xfinity 10G Network to Panther Land.

We are currently building our Xfinity 10G Network in Hempstead with plans of also expanding to Prairie View. Over the course of next year, you’ll likely see us in your neighborhood. How will you know it’s us? You’ll notice orange flags and paint by Texas811. You’ll also likely find materials from us in your mailbox or on your doorstep.

We’ll continue to update this website as we gather more information on a specific timeline. Availability to sign up for and access services will depend on completion. Our team will work with residents to keep them informed.

For questions or concerns about construction work being performed in Prairie View, please contact our business partner – American Communication Construction via email.

If there are any damages to your property in Prairie View, please contact our business partner –
American Communication Construction via email.

Waller

We are continuing to build our Xfinity Network to serve more neighborhoods in Waller.

Our network construction teams are continuing the work they started in 2022 to build the Xfinity 10G Network. This year, we are reaching more residents and business owners in more neighborhoods. 

We’ll continue to update this website as we gather more information on a specific timeline. Availability to sign up for and access services will depend on completion. Our team will work with residents to keep them informed.

For questions or concerns about construction work being performed in Waller, please contact our business partner – American Communication Construction via email.

If there are any damages to your property in Waller, please contact our business partner –
American Communication Constructionvia email.

New Caney

We’ve started construction on New Caney’s new Xfinity 10G Network.

Over the course of this year, they’ll be building a next-generation network to bring Xfinity services to all of New Caney. What does that mean? You’ll likely see us in your neighborhood in the months to come. How will you know it’s us? You’ll notice orange flags and paint by Texas811. You’ll also likely find materials from us in your mailbox or on your doorstep.

We’ll continue to update this website as we gather more information on a specific timeline. Availability to sign up for and access services will depend on completion. Our team will work with residents to keep them informed.

For questions or concerns about construction work being performed in New Caney, please contact our business partner – The Aspen Company via email.

If there are any damages to your property in New Caney, please contact our business partner –
The Aspen Company via email.

Conroe

We are continuing to build our Xfinity Network to serve more neighborhoods in Conroe.

Our network construction teams are continuing the work they started in 2022 to build the Xfinity 10G Network in Conroe. This year, we are reaching even more residents and business owners in more neighborhoods. 

We’ll continue to update this website as we gather more information on a specific timeline. Availability to sign up for and access services will depend on completion. Our team will work with residents to keep them informed.

For questions or concerns about construction work being performed in Conroe, please contact our business partner – American Communication Construction via email.

If there are any damages to your property in Conroe, please contact our business partner –
American Communication Construction via email.

Frequently Asked Questions

Before construction begins, you’ll likely see crews marking the ground. The activity may even be in your yard. This is critical work. It helps our business partners identify what is buried.

Please do not remove these flags or markings. They are very important in making sure construction is able to be completed as quickly and as safely as possible.

• Watch for the notifications. It is easy to miss a mailer, door hanger or phone call as spam.
• Keep your pets in your house. If access is needed to your backyard, please make sure your pets are safe and secure during the time period provided by Comcast.
• Be patient. Comcast is having a new, state of the art network built across these rural communities and bringing the full suite of services to Greater Houston. Comcast and our business partners are working to complete this work as quickly and safely as possible.
• Be aware of construction workers. All construction workers and people placing door hanger messages will be wearing a safety vest and a badge identifying themselves as a Comcast employee or an authorized Comcast contractor.

A large portion of the work will be done by The Aspen Company which is part of Quanta – a long term partner of Comcast specialized in building complex networks and infrastructures. American Communication Construction (ACC) is also an authorized contractor in several communities we are gearing up to serve.

For questions or concerns about work being performed in Kingwood and New Caney, please email Xfinityinfokingwood@theaspencompany.com.

If there are any damages to your property, please email at Aspen_damages_kingwood@theaspencompany.com.

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For questions or concerns about work being performed in Prairie View, Pinehurst, Waller and Conroe, please email accexpansiontx@americanacc.com.

If there are any damages to your property, please email at damages@americanacc.com.

Large truck and trailers carrying directional drilling machines, backhoes, and water. Medium to large aerial lift vehicles to place and perform aerial splicing.

The below image provides a high level overview of what a typical construction site looks like from a bird’s eye view.

To provide Comcast service in your community, our team needs to place above ground connection points that link to underground fiber lines. These connection points are pedestals or peds, which are generally light green plastic housing that encloses and secures the network connections.

Peds serve specific network engineering needs, particularly in mountain towns. Their above ground design and placement provides a more secure connection space and avoid service impacting damage from water and ice. Above ground peds are also much easier and faster to service in the event of a network issue or outage.

To ensure the highest quality connection, peds need to maintain a relatively close distance to the associated home or business. The combination of these factors in addition to staying in the public right of way or utility easements creates some critical limitations on where peds can be placed.

Our business partners are working in collaboration with Comcast Design to minimize the number of pedestals in each neighborhood, to the extent possible, and place them in the least obtrusive locations.

For questions or concerns about construction work being performed in Kingwood, please contact our business partner – The Aspen Company via email at Xfinityinfokingwood@theaspencompany.com.

Once work is complete in an area, restoration work will begin to make the area look like it did before or better.

For questions or concerns about construction work being performed in Kingwood, please send an email to Xfinityinfokingwood@theaspencompany.com.

Comcast invests billions of dollars in our network across Greater Houston to ensure residents and businesses have access to the most innovative video, broadband, security, home and voice products available.

Technology is at the core of what we do – powering our fiber-rich network. We are extending it deeper into neighborhoods and closer to homes. We’re driving the industry with our major technology partners to redefine the technologies that you use to enjoy entertainment, connect and communicate now and into the future.

Our team will be notifying potential customers of anticipated service dates as soon as construction begins.