Tomball Forklift Dealer Relies on Comcast Business to Stay Cyber-Safe
There’s one place experts say you should never let your guard down — the Internet. From Phishing scams to data breaches and cyber extortion, this Cybersecurity Awareness Month, everyone should take steps to protect their digital lives and livelihoods.
Eddie Burke, VP and co-founder of Combilift Depot in Tomball, isn’t an “IT guy,” but he knows cybersecurity is serious business. His biggest fear? Losing sensitive data to a hacker– a crime he’s been hearing about more and more on the local news.
With just one filing cabinet in the whole company, everything else is digital, and that means protecting customer and employee information is critical. Burke said his best line of defense has been Comcast Business’s cybersecurity services powered by SentinelOne. The service leverages SentinelOne’s artificial intelligence to offer advanced threat detection, going beyond traditional antivirus software.
“It’s installed on every computer and on everything that is attached to the network,” Burke said. “Comcast Business’s AI-powered service informs me of any type of anomaly. I can log in anytime and see what the system is doing. The fast response is where the value is. It really gives me peace of mind so that I can focus on running and growing my business.”
Cybersecurity expert Jake Milstein from Contrast Security agreed that businesses should expect to be breached. He said just as business owners are using AI-powered services to protect themselves, cyber criminals are also using AI. “AI makes it easier for less-technical attackers to launch complex attacks.”
The brand-new 2025 Comcast Business Cybersecurity Threat Report backs that up: 34.6 billion cybersecurity events were detected between June 1, 2024, and May 31, 2025, including 4.7 billion phishing attempts and 9.7 billion drive-by compromise attacks.
Milstein offered three tips for businesses:
- Choose an ISP (internet service provider) and MSP (managed service provider) that will respond quickly when you’re breached. Business owners should ask themselves, “When I get breached, do I have confidence in my current provider to act quickly, alongside me?”
- Use two-factor authentication (2FA) with passkeys. Everyone should be thinking about 2FA. IT policies should require 2FA logins that use an authenticator app and long form passwords.
- He also recommended looking into cyber insurance, especially coverage for extortion. Milstein shared the story of a plastic surgery firm that was held hostage by hackers who stole a database and then threatened customers with exposing their before-and-after photos.
“It can take as little as 10 minutes to get $10,000 from a small business,” Milstein said. “That’s a pretty good return on investment for crooks.”
Burke summed up his company’s dependence on security features offered by Comcast Business. “If I can make it harder than the next guy, hopefully they go to the next guy. I am going to make it as hard as I can,” Burke said.